Privacy policy for TrueCaaS interactions and onboarding.
This page explains the business information we collect through signup, contact, and service delivery flows and how we use it.
Information you submit
When you request a tenant, contact us, or engage commercially with TrueCaaS, we may collect information such as your name, company, work email, deployment preferences, and onboarding details.
How we use information
We use submitted information to evaluate requests, respond to inquiries, provision or quote environments, support customer onboarding, improve operations, and communicate about the service.
Operational and security data
TrueCaaS may process operational metadata, access events, audit records, and decision records to support security, service delivery, product reliability, and explainability.
Sharing and processors
We may share information with trusted processors or infrastructure providers that help us deliver hosting, billing, support, or communications. We do not sell your submitted business contact data.
Retention
We retain business contact and onboarding information for as long as needed to support active discussions, customer operations, security obligations, or legal requirements.
Contact and requests
For privacy requests or questions, use the Contact page so we can route your request appropriately.