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Identity and authorization infrastructure for multi-tenant products

TrueCaaS is a customer access control platform that helps B2B SaaS teams manage identity, authorization, and decision trust.
Tenant-aware access decisions in one layer.

It combines customer identity, enterprise federation, tenant-aware authorization, backend entitlement checks, and explainable access records without turning a product into a workforce IAM rollout.

  • 3 deployment paths: SaaS, managed private, and licensed/offline-capable
  • 1M end-user scale available in the Scale self-service plan before enterprise customization
  • 7, 30, 90, and 365+ day audit retention patterns by plan and deployment
  • Tenant, environment, app, role, privilege, entitlement, and decision context in one model
Why teams outgrow authentication

Login works. Then everything gets harder.

Customer access gets complicated when tenant boundaries, enterprise onboarding, backend permissions, and audit questions start living in different places.

Tenant boundaries

Customer organizations, environments, and apps need clean separation from day one.

Role explosion

Simple roles become product-specific permissions, privileges, and service checks.

Enterprise onboarding

SAML, MFA, custom domains, and audit export become deal requirements.

Decision visibility

Support and security need to explain why access was allowed or denied.

Why teams buy

Not another login box. A control layer for product access, customer boundaries, and agent-era decisions.

TrueCaaS focuses on the layer between sign-in and product behavior: customer-facing identity, enterprise federation, tenant-aware authorization, backend entitlement checks, and explainable access decisions.

Enterprise readiness

Close enterprise reviews without turning your product into a workforce IAM rollout.

Give customers the things they ask for during security review — federation, MFA, audit export, tenant isolation, and branded entry points — in the same customer-facing access model your product already uses.

Built for customer-facing software, not workforce-first suites.
Product authorization

Stop rebuilding tenant-aware access checks in every service and screen.

Model tenants, applications, roles, privileges, and backend entitlement checks as first-class product concepts instead of scattering policy logic through application code.

Built for customer-facing software, not workforce-first suites.
Decision trust

Explain why every access decision was allowed or denied.

Turn access outcomes into understandable decision records so engineering, support, security, and customers can see what happened, what policy applied, and why it mattered.

Built for customer-facing software, not workforce-first suites.
What makes it different

Built for SaaS products that need customer identity, product-level authorization, and agent-ready decisioning.

TrueCaaS centers the hierarchy your product already has: tenant, environment, application, user, role, privilege, and decision context. That means fewer workarounds, cleaner customer separation, and a clearer product story than forcing a workforce-first stack into a customer-facing app.

Hosted authentication + enterprise federation

Bring sign-in, MFA, enterprise customer federation, and branded customer entry flows into one operational layer.

Tenant-aware routes and product boundaries

Model customers the way your app actually works: tenant, environment, app, role, privilege, and downstream decision context.

App-specific roles, policy, and decision records

Move beyond flat permission models with product-aware roles, entitlement checks, audit trails, and IRP-backed visibility.

Backend entitlement checks and AI-agent paths

Extend decisions into APIs, services, and MCP-ready agent flows without inventing a second access stack.

Answers AI can cite

Clear answers about TrueCaaS, written for buyers and crawlers.

These definition-first answers match the JSON-LD FAQ schema and the markdown alternate at /content.md so search engines and AI platforms can extract the same source facts.

What is TrueCaaS?

TrueCaaS is a customer access control platform that helps B2B SaaS teams manage customer identity, enterprise federation, tenant-aware authorization, backend entitlement checks, and explainable access decisions in one product-aware control plane.

Who is TrueCaaS built for?

TrueCaaS is built for B2B SaaS teams, partner portals, API platforms, and agent-era applications that need external user access, customer administrators, tenant boundaries, and auditable authorization decisions.

Which authentication and federation patterns does TrueCaaS support?

TrueCaaS is designed for hosted login, OIDC, OAuth2, SAML, LDAP, Active Directory, passkeys, TOTP MFA, email MFA, and SMS MFA depending on the deployment and plan.

How does TrueCaaS handle authorization?

TrueCaaS models tenants, environments, applications, users, roles, privileges, policy context, and entitlement checks so product teams can enforce access at app, API, service, and AI-agent boundaries.

What deployment models does TrueCaaS support?

TrueCaaS supports three deployment paths: hosted SaaS, managed private deployment, and licensed or offline-capable deployment for regulated or infrastructure-controlled environments.

What audit and decision visibility does TrueCaaS provide?

TrueCaaS is designed to emit audit trails, webhook events, entitlement outcomes, and IRP-backed decision records so engineering, security, support, and customers can understand why access was allowed or denied.

Start simple. Scale without re-architecting.

Talk through your first tenant and rollout path. Bring enterprise and agent-ready access in when the product demands it.

Start self-serve. Move to private deployment, richer federation, IRP-backed decision records, and MCP-ready patterns when the product, the customers, or the workflows get bigger — without surprise SSO or organization taxes.

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