Question 1

What is TrueCaaS?

Accepted Answer

TrueCaaS is a customer access control platform that helps B2B SaaS teams manage customer identity, enterprise federation, tenant-aware authorization, backend entitlement checks, and explainable access decisions in one product-aware control plane.

Question 2

Who is TrueCaaS built for?

Accepted Answer

TrueCaaS is built for B2B SaaS teams, partner portals, API platforms, and agent-era applications that need external user access, customer administrators, tenant boundaries, and auditable authorization decisions.

Question 3

Which authentication and federation patterns does TrueCaaS support?

Accepted Answer

TrueCaaS is designed for hosted login, OIDC, OAuth2, SAML, LDAP, Active Directory, passkeys, TOTP MFA, email MFA, and SMS MFA depending on the deployment and plan.

Question 4

How does TrueCaaS handle authorization?

Accepted Answer

TrueCaaS models tenants, environments, applications, users, roles, privileges, policy context, and entitlement checks so product teams can enforce access at app, API, service, and AI-agent boundaries.

Question 5

What deployment models does TrueCaaS support?

Accepted Answer

TrueCaaS supports three deployment paths: hosted SaaS, managed private deployment, and licensed or offline-capable deployment for regulated or infrastructure-controlled environments.

Question 6

What audit and decision visibility does TrueCaaS provide?

Accepted Answer

TrueCaaS is designed to emit audit trails, webhook events, entitlement outcomes, and IRP-backed decision records so engineering, security, support, and customers can understand why access was allowed or denied.

A visual system that matches the product story: control, trust, and clarity.